Grafana incident
Elevated Trace Ingestion Latency and Errors for Grafana Cloud Traces in AWS Germany
Resolved after 44 minutes, affecting AWS Germany - prod-eu-west-2 and AWS Germany - prod-eu-west-2: Ingestion, on October 23, 2026.
Between 09:31 and 10:13 UTC on 23 October 2026 (42 minutes), Grafana Cloud Traces in AWS Germany experienced elevated ingestion latency and intermittent trace write failures, affecting both direct trace ingestion and ingestion via the OpenTelemetry endpoint. All services are now operating normally.
Affected components
Update timeline
- investigating Oct 23, 2026, 09:31 AM UTC
We are investigating elevated latency and intermittent errors when ingesting traces for Grafana Cloud Traces in AWS Germany. Customers may see delayed trace ingestion and failed trace writes. Next update by 10:30 UTC.
- resolved Oct 23, 2026, 10:16 AM UTC
Between 09:31 and 10:13 UTC on 23 October 2026 (42 minutes), Grafana Cloud Traces in AWS Germany experienced elevated ingestion latency and intermittent trace write failures, affecting both direct trace ingestion and ingestion via the OpenTelemetry endpoint. All services are now operating normally.
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