Grafana incident

DB issues in prod-sa-east-1

Resolved after 2 hours 33 minutes, affecting AWS Brazil - prod-sa-east-1 and AWS Brazil - prod-sa-east-1: API and 1 more, on October 20, 2026.

investigating Oct 20, 2026, 11:39 PM UTC

Synthetic Monitoring alerting has recovered. We are continuing to monitor.

Started
Oct 20, 2026, 09:36 PM UTC
Resolved
Oct 21, 2026, 12:09 AM UTC
Duration
2h 33m
Detected by Pingoru
Oct 20, 2026, 09:36 PM UTC

Affected components

AWS Brazil - prod-sa-east-1AWS Brazil - prod-sa-east-1: APIAWS Brazil - prod-sa-east-1: Public Probes

Update timeline

  1. investigating Oct 20, 2026, 09:36 PM UTC

    We are currently investigating an issue in the prod-sa-east-1 region causing slow requests, or some stacks struggling to start. We will provide an update as soon as we have more information to share.

  2. investigating Oct 20, 2026, 10:14 PM UTC

    Synthetic Monitoring alerting is also impacted. We are continuing to investigate this issue.

  3. investigating Oct 20, 2026, 11:39 PM UTC

    Synthetic Monitoring alerting has recovered. We are continuing to monitor.

  4. resolved Oct 21, 2026, 12:09 AM UTC

    This incident has been resolved.

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