Resolved after 2 days 13 hours, affecting AWS Australia - prod-au-southeast-2 and AWS Brazil - prod-sa-east-1 and 1 more, on July 10, 2026.
We are continuing to investigate the underlying cause of this issue. At this time, the scope and impact remain unchanged, and we have no new information to share. We will provide another update as soon as more information becomes available.
Affected components
Update timeline
- investigating Jul 10, 2026, 03:57 PM UTC
For some dashboards, the Views/Error counts in the Dashboards/Folder list renders as `-` and never updates, even after dashboards are viewed repeatedly This is ultimately causing inaccurate or missing view counts.
- investigating Jul 10, 2026, 09:40 PM UTC
We are continuing to investigate the underlying cause of this issue. At this time, the scope and impact remain unchanged, and we have no new information to share. We will provide another update as soon as more information becomes available.
- investigating Jul 13, 2026, 05:21 AM UTC
We are continuing to investigate the underlying cause of this issue. At this time, the scope and impact remain unchanged, and we have no new information to share. We will provide another update as soon as more information becomes available.
- resolved Jul 13, 2026, 05:23 AM UTC
At this stage, we are considering the incident resolved.
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