Resolved after 8 hours 17 minutes, affecting AWS Australia - prod-au-southeast-1 and AWS Germany - prod-eu-west-2 and 1 more, on July 9, 2026.
We are now seeing recovery of PDC traffic to the affected customers. Our team will continue to monitor across shifts.
Affected components
Update timeline
- investigating Jul 09, 2026, 11:37 AM UTC
We are currently facing performance degradation on PDC service hosted on Multiple clusters. Our Engineering Team is currently working on fixing the issue, we do apologize for any inconvenience.
- investigating Jul 09, 2026, 12:36 PM UTC
We are still currently investigating the issue.
- monitoring Jul 09, 2026, 01:04 PM UTC
A fix has been applied and we are seeing recovery. We will continue to monitor this.
- monitoring Jul 09, 2026, 02:10 PM UTC
We are continuing to monitor for any further issues.
- monitoring Jul 09, 2026, 02:44 PM UTC
We are continuing to monitor for any further issues.
- identified Jul 09, 2026, 04:08 PM UTC
We are continuing to see disruptions across multiple deployments, ranging from degraded performance to full outages for some customers. Additional resources have been engaged to mitigate this issue. We will post updates as they become available.
- monitoring Jul 09, 2026, 05:52 PM UTC
We are now seeing recovery of PDC traffic to the affected customers. Our team will continue to monitor across shifts.
- resolved Jul 09, 2026, 07:54 PM UTC
This incident has been resolved. Thank you for your patience.
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