Grafana incident
Grafana Cloud IRM alert groups failing to produce alerts in us-east-3 region.
Resolved after 19 hours 59 minutes, affecting Incident Management and Response (IRM), on July 5, 2026.
We haven't noticed any further issues in this region for alert group processing since yesterday. This incident i fully resolved.
Affected components
Update timeline
- identified Jul 05, 2026, 11:37 AM UTC
Some IRM alert groups in us-east-3 region may not be able to produce alerts and could be sluggish/misbehaving in general. The issue started around 01:00 UTC on July 3rd. The issue has been identified and the cause of the issue has been fixed. Our team is actively working on getting the service back to healthy state.
- monitoring Jul 05, 2026, 01:38 PM UTC
The work on bringing services back to healthy state is completed and alerts should be created correctly, without a delay now. We're keeping the incident open and monitoring for any potential hiccups that might occur.
- resolved Jul 06, 2026, 07:37 AM UTC
We haven't noticed any further issues in this region for alert group processing since yesterday. This incident i fully resolved.
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