Resolved after 2 hours 17 minutes, affecting AWS Australia - prod-au-southeast-1 and AWS Brazil - prod-sa-east-1 and 1 more, on July 1, 2026.
We’ve implemented a fix and can confirm the issue is fully resolved as of 20:25 UTC. Thank you for your patience.
Affected components
Update timeline
- investigating Jul 01, 2026, 07:43 PM UTC
We are investigating an issue where some customers may see higher Loki query byte usage reported than was actually consumed. This affects usage reporting only; there is no impact to query execution or service availability. The issue began at approximately 13:20 UTC and is ongoing. We expect the issue to be resolved soon and will provide another update as more information becomes available.
- resolved Jul 01, 2026, 10:00 PM UTC
We’ve implemented a fix and can confirm the issue is fully resolved as of 20:25 UTC. Thank you for your patience.
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