Grafana experienced a minor incident on July 1, 2026 affecting AWS Australia - prod-au-southeast-1 and AWS Brazil - prod-sa-east-1 and 1 more component, lasting 2h 17m. The incident has been resolved; the full update timeline is below.
Affected components
AWS Australia - prod-au-southeast-1AWS Brazil - prod-sa-east-1AWS Canada - prod-ca-east-0AWS Germany - prod-eu-west-2AWS UAE - prod-me-central-1AWS India - prod-ap-south-1AWS Japan - prod-ap-northeast-0AWS Singapore - prod-ap-southeast-1AWS Sweden - prod-eu-north-0AWS US West - prod-us-west-0
Update timeline
- investigating Jul 01, 2026, 07:43 PM UTC
We are investigating an issue where some customers may see higher Loki query byte usage reported than was actually consumed. This affects usage reporting only; there is no impact to query execution or service availability. The issue began at approximately 13:20 UTC and is ongoing. We expect the issue to be resolved soon and will provide another update as more information becomes available.
- resolved Jul 01, 2026, 10:00 PM UTC
We’ve implemented a fix and can confirm the issue is fully resolved as of 20:25 UTC. Thank you for your patience.