Grafana incident
Elevated Logs Query Usage — Unexpected Billing Impact
Resolved on June 20, 2026.
Starting June 20, 2026 at approximately 20:00 UTC, some Grafana Cloud customers experienced unexpectedly elevated logs query usage. The issue persisted until it was resolved on June 22, 2026 at approximately 16:00 UTC. Our engineering team identified and mitigated the issue. Systems have since stabilized and are operating normally. Grafana Labs is reviewing affected accounts for appropriate remediation.
Update timeline
- resolved Jun 22, 2026, 10:10 PM UTC
Starting June 20, 2026 at approximately 20:00 UTC, some Grafana Cloud customers experienced unexpectedly elevated logs query usage. The issue persisted until it was resolved on June 22, 2026 at approximately 16:00 UTC. Our engineering team identified and mitigated the issue. Systems have since stabilized and are operating normally. Grafana Labs is reviewing affected accounts for appropriate remediation.
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