Grafana incident

Issues with actions in the Grafana IRM mobile app

Grafana experienced a major incident on June 18, 2026 affecting Incident Management and Response (IRM), lasting 1h 48m. The incident has been resolved; the full update timeline is below.

Started: Jun 18, 2026, 05:01 PM UTC
Resolved: Jun 18, 2026, 06:50 PM UTC
Duration: 1h 48m
Detected by Pingoru: Jun 18, 2026, 05:01 PM UTC

Affected components

Incident Management and Response (IRM)

Update timeline

identified Jun 18, 2026, 05:01 PM UTC

We're noticing an uptick in users being unable to respond to actions on the mobile app (acknowledging and silencing alerts, for example). Users working in the web UI should not be affected. Ingestion and notification delivery are working as expected. We have a fix in place and are in the process of deploying.
monitoring Jun 18, 2026, 06:09 PM UTC

We've verified a fix in our staging environment to restore functionality to the mobile app. The fix is currently being deployed to production. Thanks for your patience as we continue to roll this out and monitor the resolution.
resolved Jun 18, 2026, 06:50 PM UTC

This incident has been resolved. Thank you for your patience.