Grafana experienced a major incident on May 29, 2026 affecting AWS Australia - prod-ap-southeast-2 and AWS Brazil - prod-sa-east-1 and 1 more component, lasting 1h 56m. The incident has been resolved; the full update timeline is below.
Affected components
AWS Australia - prod-ap-southeast-2AWS Brazil - prod-sa-east-1AWS Canada - prod-ca-east-0AWS Germany - prod-eu-west-2AWS UAE - prod-me-central-1AWS India - prod-ap-south-1AWS Japan - prod-ap-northeast-0AWS Singapore - prod-ap-southeast-1AWS Sweden - prod-eu-north-0AWS US West - prod-us-west-0
Update timeline
- investigating May 29, 2026, 09:03 AM UTC
We’re currently investigating an issue affecting Loki queries in Grafana. We have had reports from customers showing the logs are not loading or showing missing logs. Our team is actively working to identify the cause. Thank you for your patience.
- monitoring May 29, 2026, 10:28 AM UTC
We have identified the cause of this incident and a fix has been applied. Normal functions are returning. We are currently monitoring the recovery process.
- resolved May 29, 2026, 10:59 AM UTC
This incident has been resolved.