Grafana incident

Prometheus Datasource Errors/Outage in prod-us-east-0

Grafana is currently experiencing a major incident affecting AWS US East - prod-us-east-0: Querying, which began 2h ago. The vendor's full update timeline is below.

Started
May 27, 2026, 08:22 PM UTC
Resolved
Ongoing
Duration
● 1h 41m
Detected by Pingoru
May 27, 2026, 08:22 PM UTC

Affected components

AWS US East - prod-us-east-0: Querying

Update timeline

  1. investigating May 27, 2026, 08:22 PM UTC

    We’re currently investigating an issue affecting Prometheus datasources causing 500 internal or Unexpected errors. Our team is actively working to identify the cause. Thank you for your patience.

  2. investigating May 27, 2026, 09:36 PM UTC

    We continue to investigate an issue affecting Prometheus datasources causing intermittent timeouts and unexpected errors, primarily impacting alert rule evaluations. Our team is actively working to identify the cause. Thank you for your patience.

  3. investigating May 27, 2026, 09:57 PM UTC

    We are seeing recovery across affected Prometheus datasources, and error rates have significantly improved. The service is recovering without any required customer action, and our team continues to monitor stability while we investigate the underlying cause. We’ll provide another update as we learn more.