Resolved after 2 hours 36 minutes, affecting AWS US East - prod-us-east-0: Querying, on May 27, 2026.
We are seeing recovery across affected Prometheus datasources, and error rates have significantly improved. The service is recovering without any required customer action, and our team continues to monitor stability while we investigate the underlying cause. We’ll provide another update as we learn more.
Affected components
Update timeline
- investigating May 27, 2026, 08:22 PM UTC
We’re currently investigating an issue affecting Prometheus datasources causing 500 internal or Unexpected errors. Our team is actively working to identify the cause. Thank you for your patience.
- investigating May 27, 2026, 09:36 PM UTC
We continue to investigate an issue affecting Prometheus datasources causing intermittent timeouts and unexpected errors, primarily impacting alert rule evaluations. Our team is actively working to identify the cause. Thank you for your patience.
- investigating May 27, 2026, 09:57 PM UTC
We are seeing recovery across affected Prometheus datasources, and error rates have significantly improved. The service is recovering without any required customer action, and our team continues to monitor stability while we investigate the underlying cause. We’ll provide another update as we learn more.
- resolved May 27, 2026, 10:59 PM UTC
This incident has been resolved. Thank you for your patience.
Your product runs on more than Grafana
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services