Grafana incident

"Failed to Load Dashboard" Errors

Grafana is currently experiencing a major incident affecting AWS Australia - prod-ap-southeast-2 and AWS Brazil - prod-sa-east-1 and 1 more component, which began 39 min ago. The vendor's full update timeline is below.

Started
May 11, 2026, 09:38 PM UTC
Resolved
Ongoing
Duration
● 38m
Detected by Pingoru
May 11, 2026, 09:38 PM UTC

Affected components

AWS Australia - prod-ap-southeast-2AWS Brazil - prod-sa-east-1AWS Canada - prod-ca-east-0AWS Germany - prod-eu-west-2AWS Germany - prod-eu-west-4AWS India - prod-ap-south-1AWS Japan - prod-ap-northeast-0AWS UAE - prod-me-central-1AWS Singapore - prod-ap-southeast-1AWS Sweden - prod-eu-north-0AWS US East - prod-us-east-0AWS US East - prod-us-east-2AWS US West - prod-us-west-0AWS Australia - prod-au-southeast-1AWS UK - prod-gb-south-1AWS Ireland - prod-eu-west-6Azure US Central - us-central2AWS Switzerland - prod-eu-central-0Azure Netherlands - prod-eu-west-3GCP Australia - prod-au-southeast-0GCP Belgium - prod-eu-west-0GCP Brazil - prod-sa-east-0GCP India - prod-ap-south-0GCP Singapore - prod-ap-southeast-0GCP UK - prod-gb-south-0GCP US Central - prod-us-central-0GCP US Central - prod-us-central-3GCP US Central - prod-us-central-4GCP US East - prod-us-east-1play.grafana.orgFederal Cloud - AWS US Gov West

Update timeline

  1. identified May 11, 2026, 09:38 PM UTC

    Customers on Grafana Cloud may see an error on dashboard panels with "Failed to load dashboard ... json unmarshal number ...". We have identified the issue and are working to deploy out the fix.