Grafana incident

Hardware failure on CSP within prod-us-west-0

Resolved on May 6, 2026.

resolved May 08, 2026, 11:04 AM UTC

We observed an underlying hardware failure on our CSP which triggered an automatic live VM migration. The situation caused a (severe) degradation in write performance for Grafana Cloud Metrics on prod-us-west-0 between 05:26 UTC and 05:43 UTC

Started
May 06, 2026, 05:30 AM UTC
Resolved
May 06, 2026, 05:30 AM UTC
Duration
–
Detected by Pingoru
May 06, 2026, 05:30 AM UTC

Update timeline

  1. resolved May 08, 2026, 11:04 AM UTC

    We observed an underlying hardware failure on our CSP which triggered an automatic live VM migration. The situation caused a (severe) degradation in write performance for Grafana Cloud Metrics on prod-us-west-0 between 05:26 UTC and 05:43 UTC

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