Grafana incident

Metrics read errors in prod-ap-south-1 region

Critical Resolved View vendor source →

Grafana experienced a critical incident on May 7, 2026 affecting AWS India - prod-ap-south-1: Querying, lasting 38m. The incident has been resolved; the full update timeline is below.

Started
May 07, 2026, 07:18 AM UTC
Resolved
May 07, 2026, 07:56 AM UTC
Duration
38m
Detected by Pingoru
May 07, 2026, 07:18 AM UTC

Affected components

AWS India - prod-ap-south-1: Querying

Update timeline

  1. investigating May 07, 2026, 07:18 AM UTC

    From approximately 06:24 UTC, we were alerted to an issue with read errors in mimir-prod-43. Users with instances hosted in the prod-ap-south-1 region experiencing this issue may encounter an error message when querying metrics. Engineering is actively engaged and assessing the issue. We will provide updates accordingly.

  2. monitoring May 07, 2026, 07:53 AM UTC

    Engineering has released a fix and as of 07:50 UTC, customers should no longer experience errors when querying metrics. We will continue to monitor for recurrence and provide updates accordingly.

  3. resolved May 07, 2026, 07:56 AM UTC

    At this time, we have confirmed that the query errors have gone and we are considering this issue resolved.