Grafana incident
Grafana Cloud unavailibity in the prod-gb-south-0 region
Resolved after 9 hours 44 minutes, affecting Grafana.com and AWS Australia - prod-au-southeast-1 and 1 more, on October 20, 2026.
We are seeing errors in Frontend o11y again. We are continuing to investigate and monitor the impacted services.
Affected components
Update timeline
- investigating Oct 20, 2026, 06:49 AM UTC
As of 06:30 UTC, we became aware of to an issue with Grafana Cloud unavailibity in the prod-gb-south-0 region. Engineering is actively engaged and assessing the issue. We will provide updates accordingly.
- investigating Oct 20, 2026, 06:54 AM UTC
We are continuing to investigate this issue.
- investigating Oct 20, 2026, 11:37 AM UTC
We are continuing to investigate this issue.
- identified Oct 20, 2026, 12:43 PM UTC
Between 06:15 and 12:15 UTC, Grafana Cloud Frontend Observability in GCP UK (prod-gb-south-0) experienced errors accepting incoming telemetry data. This has been resolved and Frontend Observability is operating normally in this region. We are continuing to investigate and monitor the remaining impacted services.
- identified Oct 20, 2026, 02:29 PM UTC
We are seeing errors in Frontend o11y again. We are continuing to investigate and monitor the impacted services.
- resolved Oct 20, 2026, 04:33 PM UTC
This incident has been resolved.
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