Grafana incident

Errors when querying Prometheus datasource

Resolved after 51 minutes, affecting GCP US Central - prod-us-central-4, on October 13, 2026.

monitoring Oct 13, 2026, 08:29 PM UTC

We have put some mitigations in place which seem to have helped with the errors. We continue to monitor the results.

Started
Oct 13, 2026, 07:55 PM UTC
Resolved
Oct 13, 2026, 08:46 PM UTC
Duration
51m
Detected by Pingoru
Oct 13, 2026, 07:55 PM UTC

Affected components

GCP US Central - prod-us-central-4

Update timeline

  1. investigating Oct 13, 2026, 07:55 PM UTC

    A small group of customers with stacks in prod-us-central-4 are getting forbidden errors when querying prometheus datasource. We are actively investigating and will share more as we learn.

  2. investigating Oct 13, 2026, 08:01 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Oct 13, 2026, 08:29 PM UTC

    We have put some mitigations in place which seem to have helped with the errors. We continue to monitor the results.

  4. resolved Oct 13, 2026, 08:46 PM UTC

    This incident has been resolved. Thank you for your patience.

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