Grafana incident

Issues with Private Data Source Connect (PDC) in AWS US East (OH)

Resolved after 2 hours 15 minutes, on October 9, 2026.

resolved Oct 12, 2026, 09:58 AM UTC

Between 09:38 and 10:45 UTC on 9 October 2026, customers using Private Data Source Connect (PDC) in the AWS US East (OH) - prod-us-east-2 Grafana Cloud Region, experienced failed or timed-out data source queries. This has been fully resolved and all services are operating normally.

Started
Oct 09, 2026, 08:30 AM UTC
Resolved
Oct 09, 2026, 10:45 AM UTC
Duration
2h 15m
Detected by Pingoru
Oct 09, 2026, 08:30 AM UTC

Update timeline

  1. resolved Oct 12, 2026, 09:58 AM UTC

    Between 09:38 and 10:45 UTC on 9 October 2026, customers using Private Data Source Connect (PDC) in the AWS US East (OH) - prod-us-east-2 Grafana Cloud Region, experienced failed or timed-out data source queries. This has been fully resolved and all services are operating normally.

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