Grafana incident

Degraded data source queries

Resolved after 13 minutes, affecting AWS Germany - prod-eu-west-2 and AWS Germany - prod-eu-west-4 and 1 more, on October 4, 2026.

resolved Oct 04, 2026, 06:33 PM UTC

Incident started around 15:51 UTC, resolved around 18:11 UTC. After investigation, we found that no customer queries were affected; only our internal metrics systems were impacted.

Started
Oct 04, 2026, 06:20 PM UTC
Resolved
Oct 04, 2026, 06:33 PM UTC
Duration
13m
Detected by Pingoru
Oct 04, 2026, 06:20 PM UTC

Affected components

AWS Germany - prod-eu-west-2AWS Germany - prod-eu-west-4AWS US East (OH) - prod-us-east-2GCP Australia - prod-au-southeast-0GCP US Central - prod-us-central-4

Update timeline

  1. investigating Oct 04, 2026, 06:20 PM UTC

    We are investigating reduced query throughput for some data source plugins in multiple regions. Some queries may fail or be slow.

  2. resolved Oct 04, 2026, 06:33 PM UTC

    Incident started around 15:51 UTC, resolved around 18:11 UTC. After investigation, we found that no customer queries were affected; only our internal metrics systems were impacted.

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