Grafana incident
Elevated Write Latency and Errors for Grafana Cloud in GCP Saudi Arabia
Resolved after 5 hours 49 minutes, on October 3, 2026.
We've identified the issue as related to an increase in latency and errors rates with our cloud provider's infrastructure. We are working with the provider on a root cause analysis. The service has recovered and is operating normally.
Update timeline
- investigating Oct 03, 2026, 01:53 PM UTC
Between 12:44 and 13:15 UTC, Grafana Cloud experienced elevated write latency and errors across multiple products, including Logs, Metrics, and Traces. Services have recovered and the underlying issue is being investigated and actively monitored.
- monitoring Oct 03, 2026, 01:54 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Oct 03, 2026, 03:07 PM UTC
The issue is currently resolved but we are continuing to investigate and monitor things at this time.
- resolved Oct 03, 2026, 07:43 PM UTC
We've identified the issue as related to an increase in latency and errors rates with our cloud provider's infrastructure. We are working with the provider on a root cause analysis. The service has recovered and is operating normally.
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