Grafana incident

Kubernetes Observability Billing & Usage Incorrect

Resolved after 16 hours 38 minutes, affecting Cost Management and Billing, on September 22, 2026.

monitoring Sep 22, 2026, 11:10 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Sep 22, 2026, 09:27 PM UTC
Resolved
Sep 23, 2026, 02:06 PM UTC
Duration
16h 38m
Detected by Pingoru
Sep 22, 2026, 09:27 PM UTC

Affected components

Cost Management and Billing

Update timeline

  1. investigating Sep 22, 2026, 09:27 PM UTC

    Some customers may see a sudden spike in reported Kubernetes Observability usage even if they haven't activated the product. We are investigating the root cause, and will ensure the amount is corrected before any usage is invoiced.

  2. monitoring Sep 22, 2026, 11:10 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Sep 23, 2026, 02:06 PM UTC

    This incident has been resolved.

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