Grafana incident

Failures Submitting Self-Serve Configuration Changes for Grafana Cloud Logs in AWS Sweden (prod-eu-north-0)

Resolved after 10 hours 12 minutes, on September 12, 2026.

resolved Sep 14, 2026, 10:18 AM UTC

Between approximately 23:00 UTC on September 12, 2026 and 09:12 UTC on September 14, 2026, some Grafana Cloud Logs customers in AWS Sweden (prod-eu-north-0) may have intermittently experienced errors when submitting configuration changes through the Cloud Portal. This has been resolved, and configuration change requests are being accepted normally.

Started
Sep 12, 2026, 11:00 PM UTC
Resolved
Sep 13, 2026, 09:12 AM UTC
Duration
10h 12m
Detected by Pingoru
Sep 12, 2026, 11:00 PM UTC

Update timeline

  1. resolved Sep 14, 2026, 10:18 AM UTC

    Between approximately 23:00 UTC on September 12, 2026 and 09:12 UTC on September 14, 2026, some Grafana Cloud Logs customers in AWS Sweden (prod-eu-north-0) may have intermittently experienced errors when submitting configuration changes through the Cloud Portal. This has been resolved, and configuration change requests are being accepted normally.

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