GPORTAL incident

Partial outage affecting game servers in US East

Resolved after 3 hours 47 minutes, affecting Washington, on August 29, 2026.

resolved Aug 29, 2026, 07:35 PM UTC

All game servers in the US East region are back online and working normally. The issue has been fully resolved. Thank you for your patience.

Started
Aug 29, 2026, 03:48 PM UTC
Resolved
Aug 29, 2026, 07:35 PM UTC
Duration
3h 47m
Detected by Pingoru
Aug 29, 2026, 03:48 PM UTC

Affected components

Washington

Update timeline

  1. investigating Aug 29, 2026, 03:48 PM UTC

    We are currently experiencing a partial outage in our US East region. Some game servers are unavailable at this time. Our team is actively investigating the root cause and working to restore all affected servers as quickly as possible. We will share an update as soon as we know more. We apologize for the inconvenience and thank you for your patience.

  2. identified Aug 29, 2026, 04:30 PM UTC

    We have identified the root cause of the outage in US East and are working on a fix. Affected game servers will be back online as soon as possible. We will post another update once everything is fully restored.

  3. resolved Aug 29, 2026, 07:35 PM UTC

    All game servers in the US East region are back online and working normally. The issue has been fully resolved. Thank you for your patience.

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