GPORTAL incident

Website Timeouts and Login Issues

Resolved after 7 hours 54 minutes, affecting Login & Register, on July 5, 2026.

resolved Jul 05, 2026, 05:22 PM UTC

The issue has been fully resolved and all affected services are operating normally again. Website performance and login functionality have returned to normal, and we are no longer seeing elevated error rates or timeouts. Throughout the incident, game servers remained fully operational and were not affected. We apologize for the inconvenience and appreciate your patience while we worked to resolve the issue.

Started
Jul 05, 2026, 09:28 AM UTC
Resolved
Jul 05, 2026, 05:22 PM UTC
Duration
7h 54m
Detected by Pingoru
Jul 05, 2026, 09:28 AM UTC

Affected components

Login & Register

Update timeline

  1. identified Jul 05, 2026, 09:28 AM UTC

    We are currently experiencing intermittent timeouts and login issues on our website. Some users may notice slow page loads or need to retry logging in. Game servers are not affected — all servers are running normally. We have identified the cause and are already working on a permanent fix. Until it is fully in place, the website may occasionally respond slower than usual. We apologize for the inconvenience and will update this page as soon as the issue is fully resolved.

  2. resolved Jul 05, 2026, 05:22 PM UTC

    The issue has been fully resolved and all affected services are operating normally again. Website performance and login functionality have returned to normal, and we are no longer seeing elevated error rates or timeouts. Throughout the incident, game servers remained fully operational and were not affected. We apologize for the inconvenience and appreciate your patience while we worked to resolve the issue.

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