GPORTAL incident

Dallas - Packet Loss

Ongoing since 12:04 PM UTC, affecting Dallas.

identified Oct 30, 2026, 12:04 PM UTC

We are seeing network packet loss at one of our Dallas locations. Only some of the game servers hosted there are affected. They may be unreachable at times, or slow to start, stop or restart. We know about the issue and are working on a fix. Servers at our other locations are not affected. If you have questions or need help with your server, please contact our support team. We'll update this page as soon as we have news.

Started
Oct 30, 2026, 12:04 PM UTC
Resolved
Ongoing
Duration
● 23h 38m
Detected by Pingoru
Oct 30, 2026, 12:04 PM UTC

Affected components

Dallas

Update timeline

  1. identified Oct 30, 2026, 12:04 PM UTC

    We are seeing network packet loss at one of our Dallas locations. Only some of the game servers hosted there are affected. They may be unreachable at times, or slow to start, stop or restart. We know about the issue and are working on a fix. Servers at our other locations are not affected. If you have questions or need help with your server, please contact our support team. We'll update this page as soon as we have news.

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