Gorgias incident
Too many requests error when trying to refresh a tab or login into the helpdesk
Major Vendor's status page →
Resolved after 25 minutes, affecting Web App, on November 9, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
Web App
Update timeline
- identified Nov 09, 2026, 07:18 PM UTC
Agents may experience 429 too many requests errors when refreshing the web app's page or trying to log in. We've identified the source of the issue and are working on a mitigation.
- identified Nov 09, 2026, 07:24 PM UTC
We are continuing to work on a fix for this issue.
- monitoring Nov 09, 2026, 07:36 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Nov 09, 2026, 07:44 PM UTC
This incident has been resolved.
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