Resolved after 1 hour 18 minutes, on November 5, 2026.
A fix has been deployed and calls and SMS are recovering. We’re monitoring the results.
Update timeline
- identified Nov 05, 2026, 02:39 PM UTC
We’re experiencing issues with incoming and outgoing calls. Calls may fail to connect to agents, and outgoing calls may show an error. We’ve identified the cause and are deploying a fix.
- monitoring Nov 05, 2026, 03:44 PM UTC
A fix has been deployed and calls and SMS are recovering. We’re monitoring the results.
- resolved Nov 05, 2026, 03:57 PM UTC
This incident has been resolved.
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