Google Workspace incident

Mitigated intermittent elevated error rates with Gemini 3.1 Pro models on Gemini Web and Gemini App.

Minor Resolved View vendor source →

Google Workspace experienced a minor incident on September 11, 2026 affecting Gemini, lasting 7h 22m. The incident has been resolved; the full update timeline is below.

Started
Sep 11, 2026, 01:00 PM UTC
Resolved
Sep 11, 2026, 08:22 PM UTC
Duration
7h 22m
Detected by Pingoru
Sep 11, 2026, 01:00 PM UTC

Affected components

Gemini

Update timeline

  1. resolved Sep 11, 2026, 08:45 PM UTC

    Description: Between 6:00 PDT and 13:22 PDT on 11 September 2026, a subset of Gemini users may have experienced elevated error rates with Gemini 3.1 Pro models on Gemini Web and Gemini App. From preliminary analysis, the issue was triggered by a recent rollout. Our engineers identified the cause and mitigated it with a code change. We thank you for your patience while we worked on resolving the issue. Symptoms: Customers may have encountered intermittent errors when using Gemini 3.1 Pro models on Gemini Web and Gemini App.