Google Maps Platform incident
Incident affecting Maps JavaScript API, Places API and Places API (New)
Resolved after 1 hour 30 minutes, affecting Maps JavaScript API and Places API and 1 more, on November 13, 2025.
Requests for photos of places from the Maps JavaScript API took minutes to return, timing-out before they could be displayed. Similar symptoms occurred at a much lower rate for web service API requests made to the Places API Photo endpoints. Note: This is an after-the-fact report for an already-mitigated incident. Symptoms: Request time-outs and HTTP 500 responses.
Affected components
Update timeline
- resolved Nov 13, 2025, 09:56 PM UTC
Requests for photos of places from the Maps JavaScript API took minutes to return, timing-out before they could be displayed. Similar symptoms occurred at a much lower rate for web service API requests made to the Places API Photo endpoints. Note: This is an after-the-fact report for an already-mitigated incident. Symptoms: Request time-outs and HTTP 500 responses.
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