Google Maps Platform incident

Elevated error rates and latency for Directions, Distance Matrix and Routes APIs

Major

Resolved after 1 hour 44 minutes, affecting Directions API and Distance Matrix API and 1 more, on October 19, 2026.

resolved Oct 20, 2026, 04:40 AM UTC

Elevated error rates and latency for Directions, Distance Matrix and Routes APIs. The issue has been resolved for all affected projects as of Monday, 2026-10-19 13:40 PDT.

Started: Oct 19, 2026, 06:56 PM UTC
Resolved: Oct 19, 2026, 08:40 PM UTC
Duration: 1h 44m
Detected by Pingoru: Oct 19, 2026, 06:56 PM UTC

Affected components

Directions APIDistance Matrix APIRoutes APIDirections API (global)Distance Matrix API (global)Routes API (global)

Update timeline

resolved Oct 20, 2026, 04:40 AM UTC

Elevated error rates and latency for Directions, Distance Matrix and Routes APIs. The issue has been resolved for all affected projects as of Monday, 2026-10-19 13:40 PDT.

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