Checkr incident

We are currently experiencing an issue causing some customers to receive an unexpected One-Time Passcode (OTP) during login

Resolved after 16 minutes, affecting Client Dashboard, on October 29, 2025.

monitoring Oct 29, 2025, 08:37 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Oct 29, 2025, 08:36 PM UTC
Resolved
Oct 29, 2025, 08:53 PM UTC
Duration
16m
Detected by Pingoru
Oct 29, 2025, 08:36 PM UTC

Affected components

Client Dashboard

Update timeline

  1. investigating Oct 29, 2025, 08:36 PM UTC

    We are currently investigating this issue.

  2. monitoring Oct 29, 2025, 08:37 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Oct 29, 2025, 08:53 PM UTC

    This incident has been resolved.

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