Checkr incident

ID verification screenings experiencing completion errors

Minor Resolved View vendor source →

Checkr experienced a minor incident on September 15, 2026 affecting Apply page and Candidate Portal, lasting 1d 16h. The incident has been resolved; the full update timeline is below.

Started
Sep 15, 2026, 02:09 AM UTC
Resolved
Sep 16, 2026, 06:23 PM UTC
Duration
1d 16h
Detected by Pingoru
Sep 15, 2026, 02:09 AM UTC

Affected components

Apply pageCandidate Portal

Update timeline

  1. investigating Sep 15, 2026, 02:09 AM UTC

    We are currently investigating this issue.

  2. resolved Sep 16, 2026, 06:23 PM UTC

    Resolved – A technical issue with a third-party provider affecting identity verification has been addressed and normal processing has resumed.