Checkr incident

Signups and Ordering - Elevated Error Rate causing delays

Resolved after 3 hours 34 minutes, affecting Client Dashboard, on July 14, 2026.

monitoring Jul 14, 2026, 06:17 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Jul 14, 2026, 03:13 PM UTC
Resolved
Jul 14, 2026, 06:47 PM UTC
Duration
3h 34m
Detected by Pingoru
Jul 14, 2026, 03:13 PM UTC

Affected components

Client Dashboard

Update timeline

  1. investigating Jul 14, 2026, 03:13 PM UTC

    We are currently investigating this issue.

  2. identified Jul 14, 2026, 03:57 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jul 14, 2026, 06:17 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jul 14, 2026, 06:47 PM UTC

    This incident has been resolved.

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