Resolved after 5 days 16 hours, affecting Candidate Portal, on October 15, 2026.
We are continuing to monitor for any further issues.
Affected components
Candidate Portal
Update timeline
- monitoring Oct 15, 2026, 11:08 PM UTC
Candidates may be unable to complete identity verification during the application process due to an outage at a third-party provider. We will provide updates as they become available.
- monitoring Oct 15, 2026, 11:17 PM UTC
We are continuing to monitor for any further issues.
- resolved Oct 21, 2026, 03:50 PM UTC
This incident has been resolved.
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