Gong incident

We currently experiencing issues with our Google integration

Minor Resolved View vendor source →
Started
Feb 27, 2026, 04:06 PM UTC
Resolved
Feb 27, 2026, 04:06 PM UTC
Duration
Detected by Pingoru
Feb 27, 2026, 04:06 PM UTC

Affected components

Data Cloud

Update timeline

  1. investigating Feb 27, 2026, 02:17 PM UTC

    Status: Investigating Investigating: We are currently experiencing issues with our integration with Google. As a result, you might experience delays in some features. Our teams are working quickly to investigate and address the issue. Affected components Data Cloud (Degraded performance)

  2. investigating Feb 27, 2026, 02:19 PM UTC

    Status: Investigating We are currently experiencing a significant service outage impacting all features powered by Gemini models. This is due to a confirmed upstream issue within Google Cloud Platform (GCP). All Gemini-based features (including Smart Trackers) are currently unavailable or experiencing high failure rates. Action: Our team has deployed fallback models for certain offline flows where possible. Google has confirmed the incident on their end and is working toward a resolution. We will provide the next update in 30 minutes or as soon as new information becomes available. Affected components Data Cloud (Degraded performance)

  3. monitoring Feb 27, 2026, 03:21 PM UTC

    Status: Monitoring A fix was implemented to restore Google Cloud Platform (GCP).and our team is monitoring. Affected components Data Cloud (Operational)

  4. resolved Feb 27, 2026, 04:06 PM UTC

    Status: Resolved We have confirmed that the issue within Google Cloud Platform (GCP) has been fully resolved. Affected components Data Cloud (Operational)

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