Gong incident
We currently experiencing issues with our Google integration
Gong experienced a minor incident on February 27, 2026 affecting Data Cloud, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Feb 27, 2026, 02:17 PM UTC
Status: Investigating Investigating: We are currently experiencing issues with our integration with Google. As a result, you might experience delays in some features. Our teams are working quickly to investigate and address the issue. Affected components Data Cloud (Degraded performance)
- investigating Feb 27, 2026, 02:19 PM UTC
Status: Investigating We are currently experiencing a significant service outage impacting all features powered by Gemini models. This is due to a confirmed upstream issue within Google Cloud Platform (GCP). All Gemini-based features (including Smart Trackers) are currently unavailable or experiencing high failure rates. Action: Our team has deployed fallback models for certain offline flows where possible. Google has confirmed the incident on their end and is working toward a resolution. We will provide the next update in 30 minutes or as soon as new information becomes available. Affected components Data Cloud (Degraded performance)
- monitoring Feb 27, 2026, 03:21 PM UTC
Status: Monitoring A fix was implemented to restore Google Cloud Platform (GCP).and our team is monitoring. Affected components Data Cloud (Operational)
- resolved Feb 27, 2026, 04:06 PM UTC
Status: Resolved We have confirmed that the issue within Google Cloud Platform (GCP) has been fully resolved. Affected components Data Cloud (Operational)