Go Guardian Outage History

As of approximately 7:39am pacific we have noticed that the Product Selector may be missing from Organization Management. Our team is currently investigating the issue. We sincerely apologize for any inconvenience.

We are continuing to investigate this issue.

It looks like users are experiencing trouble with locking/unlocking devices and opening/closing tabs within GoGuardian Teacher, starting at approximately 8:30 AM Pacific Time. We are currently investigating the issue and working towards a fix. We will keep you updated with additional details. We sincerely apologize for any inconvenience.

It looks like some users are experiencing trouble starting classroom sessions within GoGuardian Teacher, starting at approximately 1PM Pacific Time. We are currently investigating the issue and working towards a fix. We will keep you updated with additional details. We sincerely apologize for any inconvenience.

We are currently monitoring a reported issue affecting Google Chromebooks, where users are experiencing login difficulties. This issue is impacting both staff and students using Chromebooks. Our teams are actively monitoring the situation. We’ll provide updates as more information becomes available. Google Outage Page https://downdetector.com/status/google/

We are continuing to investigate this issue.

We are currently experiencing a slight delay in our service. Student online activity is being captured, however the processing of alert cards may be delayed. Please be assured that our team is working hard to resolve the issue. We apologize for any inconvenience this may cause.

We are currently investigating an issue causing GoGuardian Fleet syncs to not function as expected. Syncs may be running for over 24 hours without completion. We sincerely apologize for any trouble caused by this issue.

Some users may experience trouble connecting to GoGuardian Teacher, starting at approximately 2:00 PM Pacific Time. We are currently investigating the issue and working towards a resolution. We will keep you updated here with additional details. We sincerely apologize for any inconvenience.

We are currently investigating an issue preventing GoGuardian Fleet from working as expected. Access to view and edit newly synced devices may be currently unavailable. Our teams working to resolve this issue and we will keep you updated here with the latest information. We sincerely apologize for any inconvenience.

Beacon SMS/text messages are currently not being received in some instances. We are working with carriers to resolve the issue. Please note that email notifications are still working as expected.

We are in ongoing communication with our service providers to resolve the issue regarding GoGuardian Beacon SMS/text messages not being received for some customers. As a reminder, email notifications are still working as expected. Thank you for your patience.

Some users may experience trouble loading specific student report pages within GoGuardian Admin, starting at approximately 5:20AM PDT (8:20AM EDT). We are currently investigating the issue and working towards a fix. Filtering remains working as expected. We will keep you updated here with additional details. We sincerely apologize for any inconvenience.

Some users may experience trouble toggling categories within policies in GoGuardian, starting at approximately 12:30 PM Pacific time. Filtering for existing categories and manual edits to URLs are working as expected. We are currently investigating the issue and working towards a fix. We will keep you updated here with additional details. We sincerely apologize for any inconvenience

We are continuing to investigate this issue.

Some users may experience trouble syncing information from the Google Admin Console to GoGuardian Fleet, starting at approximately 10AM Pacific Time. We are currently investigating the issue and working towards a fix. We will keep you updated here with additional details. We sincerely apologize for any inconvenience.

We are currently investigating an issue preventing GoGuardian Teacher from working as expected, starting at approximately 8:35AM Pacific Time. Our teams are hard at work to resolve this issue and we will keep you updated here with the latest information. We sincerely apologize for any inconvenience.

Some users may experience trouble loading specific browsing activity within GoGuardian Admin, Teacher, and Beacon starting at approximately 12:50PM Pacific Time. We are currently investigating the issue and working towards a fix. The data will be preserved and will reflect once resolved. We will keep you updated here with additional details. We sincerely apologize for any inconvenience.

We are continuing to investigate this issue.

We are currently investigating an issue preventing GoGuardian Admin from working as expected. Access to admin.goguardian.com may be currently unavailable. In-place filtering should still work as expected. Our teams are hard at work to resolve this issue and we will keep you updated here with the latest information. We sincerely apologize for any inconvenience.

Some users may experience trouble with scheduled sessions within GoGuardian Teacher, starting at approximately 6AM Pacific Time. Manually started sessions remain unaffected. We are currently investigating the issue and working towards a fix. We will keep you updated here with additional details. We sincerely apologize for any inconvenience.

Some users may experience trouble adding or removing items from policies within GoGuardian Admin, starting at approximately 6:00AM Pacific Time. Existing policy items are still being honored. We are currently investigating the issue and working towards a fix. We will keep you updated here with additional details. We sincerely apologize for any inconvenience.