Go Guardian incident

GoGuardian Classlink Integration Sync Outage

Resolved after 2 days 5 hours, on March 19, 2024.

resolved Mar 21, 2024, 10:02 PM UTC

We have resolved an issue reported on 3/19/24 regarding increased reports of failing Classlink integration syncs. New syncs initialized within Organization Management should now work as expected. Thank you for your patience. We apologize for any inconvenience caused by this issue.

Started
Mar 19, 2024, 04:04 PM UTC
Resolved
Mar 21, 2024, 10:02 PM UTC
Duration
2d 5h
Detected by Pingoru
Mar 19, 2024, 04:04 PM UTC

Update timeline

  1. investigating Mar 19, 2024, 04:04 PM UTC

    As of 3/19/24 7:30AM PDT, we have received increased reports of failed Classlink integration syncs within Organization Management. Our team is currently working to resolve this issue and will keep you updated as we implement a fix. We sincerely apologize for any inconvenience.

  2. resolved Mar 21, 2024, 10:02 PM UTC

    We have resolved an issue reported on 3/19/24 regarding increased reports of failing Classlink integration syncs. New syncs initialized within Organization Management should now work as expected. Thank you for your patience. We apologize for any inconvenience caused by this issue.

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