GlossGenius experienced a minor incident on August 5, 2026, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Aug 05, 2026, 02:34 AM UTC
We are aware that Client Notes on mobile is currently experiencing disruptions that may be affecting some of our users. Our engineering team is investigating and working diligently to resolve the issue. Thank you for your patience as we work to restore normal operations.
- resolved Aug 05, 2026, 05:25 AM UTC
The disruption that some users may have experienced affecting checkouts has been resolved. Our team will continue to monitor the situation to ensure stability. Thank you for your patience, and we apologize for any inconvenience caused.