GlossGenius experienced a minor incident on July 21, 2026, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Jul 21, 2026, 01:42 PM UTC
We are aware that some inbound AI Receptionist calls are currently failing to connect, which may be affecting some of our users. Our engineering team is investigating and working diligently to resolve the issue. We apologize for the inconvenience and appreciate your patience as we work to restore normal operations.
- resolved Jul 21, 2026, 02:10 PM UTC
The disruption that may have caused some inbound AI Receptionist calls to fail to connect has been resolved. Our team will continue to monitor the situation to ensure stability. Thank you for your patience, and we apologize for any inconvenience caused.