GlossGenius incident
iOS Experiencing Slow Loading Times on Appointment Details Screen
GlossGenius experienced a minor incident on July 15, 2026, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Jul 14, 2026, 10:05 PM UTC
We are aware that some users are experiencing delays when loading the Appointment Details screen on iOS. Our engineering team is investigating and working diligently to resolve the issue. Thank you for your patience as we work to restore normal operations.
- monitoring Jul 15, 2026, 02:09 PM UTC
Our engineers have identified the root cause of the issue affecting the appoitment details screen and are implementing a fix. Some users may begin to see improvements as we roll out the resolution. Thank you for your patience, and we appreciate your understanding.