GlossGenius experienced a major incident on August 6, 2025, lasting 10h 59m. The incident has been resolved; the full update timeline is below.
Update timeline
- resolved Aug 06, 2025, 02:56 PM UTC
The disruption that some users may have experienced affecting SMS deliverability has been resolved. Our team will continue to monitor the situation to ensure stability. Thank you for your patience, and we apologize for any inconvenience caused. Impacted: Account Login, Client Notifications
- resolved Aug 14, 2025, 08:59 PM UTC
The disruption that some users may have experienced affecting SMS deliverability has been resolved. Our team will continue to monitor the situation to ensure stability. Thank you for your patience, and we apologize for any inconvenience caused. Impacted: Account Login, Client Notifications