Global-e incident

Checkout Issue on All Platforms

Minor Resolved View vendor source →

Global-e experienced a minor incident on July 28, 2026 affecting Shopify and Salesforce Commerce Cloud and 1 more component, lasting 1h 26m. The incident has been resolved; the full update timeline is below.

Started
Jul 28, 2026, 06:12 PM UTC
Resolved
Jul 28, 2026, 07:38 PM UTC
Duration
1h 26m
Detected by Pingoru
Jul 28, 2026, 06:12 PM UTC

Affected components

ShopifySalesforce Commerce CloudMagentoGEM (Bespoke - Client-Side Integration)BigCommerceOther Platforms

Update timeline

  1. investigating Jul 28, 2026, 06:12 PM UTC

    We are currently investigating an issue affecting Global-e’s checkout for all platforms. We appreciate your patience while our team works to identify and resolve this issue quickly.

  2. monitoring Jul 28, 2026, 07:28 PM UTC

    We have resolved the issue affecting Global-e’s checkout for all platforms, and the service is operational. We are currently monitoring performance to ensure stability and verify that the resolution is effective.

  3. resolved Jul 28, 2026, 07:38 PM UTC

    We have fully resolved the issue affecting Global-e’s Checkout for all platforms. We appreciate your patience during this time. If you have any questions or are experiencing any issues, please contact our support team via the merchant support portal.