Global-e experienced a minor incident on September 6, 2026 affecting Shopify, lasting 1h 12m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Sep 06, 2026, 09:20 AM UTC
We are aware of an issue affecting order creation for Shopify merchants. The issue is related to an ongoing incident on Shopify’s side, as reflected on their status page: https://www.shopifystatus.com/ We are monitoring the situation closely and will provide an update here once the issue has been resolved.
- monitoring Sep 06, 2026, 10:06 AM UTC
Errors are trending downward, and we are now seeing orders coming through normally. We will continue to monitor the situation closely and provide further updates if needed.
- resolved Sep 06, 2026, 10:33 AM UTC
Shopify has confirmed that the issue has been resolved. Order creation has returned to normal, and no further impact is currently observed from our side.