Global-e incident

Checkout Issue on All Platforms

Critical Resolved View vendor source →

Global-e experienced a critical incident on December 5, 2025 affecting Shopify and Salesforce Commerce Cloud and 1 more component, lasting 55m. The incident has been resolved; the full update timeline is below.

Started
Dec 05, 2025, 09:06 AM UTC
Resolved
Dec 05, 2025, 10:01 AM UTC
Duration
55m
Detected by Pingoru
Dec 05, 2025, 09:06 AM UTC

Affected components

ShopifySalesforce Commerce CloudMagentoGEM (Bespoke - Client-Side Integration)BigCommerceOther Platforms

Update timeline

  1. identified Dec 05, 2025, 09:06 AM UTC

    We are currently investigating an issue affecting Global-e’s checkout across all platforms due to a Cloudflare outage. We appreciate your patience while our team works to identify and resolve the issue as quickly as possible

  2. monitoring Dec 05, 2025, 09:19 AM UTC

    Issue appears to be resolved on Cloudflare’s side, and we are currently monitoring the service.

  3. resolved Dec 05, 2025, 10:01 AM UTC

    This incident has been resolved.