Global-e incident

Checkout Issue for Shopify Merchants using Credit Card

Notice Resolved View vendor source →

Global-e experienced a notice incident on July 17, 2026 affecting Shopify and Credit Cards, lasting 1h 13m. The incident has been resolved; the full update timeline is below.

Started
Jul 17, 2026, 02:36 AM UTC
Resolved
Jul 17, 2026, 03:50 AM UTC
Duration
1h 13m
Detected by Pingoru
Jul 17, 2026, 02:36 AM UTC

Affected components

ShopifyCredit Cards

Update timeline

  1. investigating Jul 17, 2026, 02:36 AM UTC

    We are currently investigating an issue affecting Global-e’s checkout for Shopify markets using credit cards. We appreciate your patience while our team works to identify and resolve this issue quickly.

  2. monitoring Jul 17, 2026, 03:08 AM UTC

    The issue has been resolved, and the service is operational. We are currently monitoring performance to ensure stability.

  3. resolved Jul 17, 2026, 03:50 AM UTC

    This incident has been resolved.