Global-e experienced a critical incident on July 6, 2026 affecting Notifications, lasting 8h 6m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jul 06, 2026, 09:48 AM UTC
We are currently investigating an issue affecting Global-e’s emails & notifications. We appreciate your patience while our team works to identify and resolve this issue quickly.
- identified Jul 06, 2026, 02:41 PM UTC
We have identified the cause of the issue affecting Global-e emails and notifications and are actively working to resolve it. We will provide another update as soon as more information becomes available. Thank you for your patience.
- monitoring Jul 06, 2026, 05:29 PM UTC
We have resolved the issue affecting Global-e’s emails and notifications, and the service is operational. We are currently monitoring performance to ensure stability and verify that the resolution is effective.
- resolved Jul 06, 2026, 05:55 PM UTC
This incident has been resolved.