Global-e experienced a notice incident on February 20, 2026, lasting 14h 33m. The incident has been resolved; the full update timeline is below.
Update timeline
- identified Feb 20, 2026, 08:41 PM UTC
We identified a degradation of service impacting shipping rate availability in Shopify Checkout. Shopify has confirmed a production issue and is currently working to deploy a fix. We will provide further updates as new information becomes available. Further details can be found on the Shopify status page. https://www.shopifystatus.com/
- resolved Feb 21, 2026, 11:14 AM UTC
This incident has been resolved.