Glia incident

US Elevated number of errors in our telemetry affecting SMS and calls

Resolved after 20 minutes, affecting Communications, on November 9, 2026.

monitoring Nov 09, 2026, 10:00 AM UTC

We have implemented a fix and our telemetry shows that all systems are fully operational. We are continuing to monitor the issue.

Started
Nov 09, 2026, 09:56 AM UTC
Resolved
Nov 09, 2026, 10:16 AM UTC
Duration
20m
Detected by Pingoru
Nov 09, 2026, 09:56 AM UTC

Affected components

Communications

Update timeline

  1. investigating Nov 09, 2026, 09:56 AM UTC

    We are currently investigating an elevated number of errors in our telemetry. We are working to solve this issue.

  2. investigating Nov 09, 2026, 09:56 AM UTC

    We are continuing to investigate this issue.

  3. monitoring Nov 09, 2026, 10:00 AM UTC

    We have implemented a fix and our telemetry shows that all systems are fully operational. We are continuing to monitor the issue.

  4. resolved Nov 09, 2026, 10:16 AM UTC

    Glia is fully operational and the incident is resolved.

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