Glean incident

Degraded Performance | File upload & Web search functionalities

Minor Resolved View vendor source →

Glean experienced a minor incident on May 16, 2025 affecting Glean service, lasting —. The incident has been resolved; the full update timeline is below.

Started
May 16, 2025, 10:43 AM UTC
Resolved
May 16, 2025, 10:43 AM UTC
Duration
—
Detected by Pingoru
May 16, 2025, 10:43 AM UTC

Affected components

Glean service

Update timeline

  1. resolved May 16, 2025, 10:43 AM UTC

    Google Infrastructure team was executing a routine maintenance action to shut down an unused Virtual Private Cloud (VPC) controller in a single Google Cloud zone. Unfortunately, a bug in the automation caused the component to be shut down in all zones where it was still in use which affected Glean's functionality. Google product teams have restored the services now - please refer Google status page for more details.