Genio incident

Genio - Note Taking Courses third party incident has been resoolved

Major Resolved

Genio experienced a major incident on April 23, 2026 affecting Third Parties (Genio Courses), lasting 5m. The incident has been resolved; the full update timeline is below.

Started
Apr 23, 2026, 02:09 PM UTC
Resolved
Apr 23, 2026, 02:14 PM UTC
Duration
5m
Detected by Pingoru
Apr 23, 2026, 02:09 PM UTC

Affected components

Third Parties (Genio Courses)

Update timeline

  1. investigating Apr 23, 2026, 02:09 PM UTC

    Our third party who provided our Genio Courses service is having issues at the moment according to our automated monitoring. We'll monitor and update as we knore more.

  2. resolved Apr 23, 2026, 02:14 PM UTC

    Our third party for Genio Courses has resolved the incident and the service is now available again.