Genio Outage History

Genio is up right now

Pingoru has recorded 4 incidents for Genio: 4 in the last 12 months and 3 in the last 90 days.

Source: status.genio.co

4incidents recorded
4last 12 months
3last 90 days
2 hourstypical duration
Incidents per month
012AprMayJunJulAugSepOctNov0
Share of hours with an open incident, any severity
0%50%100%AprMayJunJulAugSepOctNov0%
Pingoru began tracking Genio in April 2026, so earlier months are not shown. Hover a bar for its value.
Show as a table
MonthIncidentsHours with an open incident
April 202610 of 720 (0%)
May 202600 of 744 (0%)
June 202600 of 720 (0%)
July 202600 of 744 (0%)
August 202620 of 744 (0%)
September 202600 of 720 (0%)
October 202619 of 744 (1%)
November 202600 of 120 (0%)

Incidents, newest first

Major October 20, 2026 Monitoring: Cloud provider issue affecting one London availability zone 8h 53m

Started Oct 20, 2026, 06:15 AM UTC· resolved Oct 20, 2026, 03:08 PM UTC

  1. identified Oct 20, 2026, 06:15 AM UTC

    Our cloud provider has confirmed an infrastructure incident affecting a single availability zone (europe-west2-b) in the GCP europe-west2 (London) region, causing a loss of network connectivity. This is currently only impacting back-of-house tooling and Genio Notes; Present and Planner are unaffected. We're continuing to monitor.

  2. monitoring Oct 20, 2026, 01:33 PM UTC

    Google has reported that it is now seeing service recovery for most workloads.

  3. resolved Oct 20, 2026, 03:08 PM UTC

    This incident has been resolved.

Read the full incident report →

Major August 27, 2026 Genio - Note Taking Courses third party incident has been resoolved 14m Third Parties (Genio Courses)

Started Aug 27, 2026, 11:28 AM UTC· resolved Aug 27, 2026, 11:42 AM UTC

  1. investigating Aug 27, 2026, 11:28 AM UTC

    Our third party who provided our Genio Courses service is having issues at the moment according to our automated monitoring. We'll monitor and update as we knore more.

  2. resolved Aug 27, 2026, 11:42 AM UTC

    Our third party for Genio Courses has resolved the incident and the service is now available again.

Read the full incident report →

Major August 13, 2026 Genio - Note Taking Courses third party incident has been resoolved 9m Third Parties (Genio Courses)

Started Aug 13, 2026, 09:54 AM UTC· resolved Aug 13, 2026, 10:04 AM UTC

  1. investigating Aug 13, 2026, 09:54 AM UTC

    Our third party who provided our Genio Courses service is having issues at the moment according to our automated monitoring. We'll monitor and update as we knore more.

  2. resolved Aug 13, 2026, 10:04 AM UTC

    Our third party for Genio Courses has resolved the incident and the service is now available again.

Read the full incident report →

Major April 23, 2026 Genio - Note Taking Courses third party incident has been resoolved 5m Third Parties (Genio Courses)

Started Apr 23, 2026, 02:09 PM UTC· resolved Apr 23, 2026, 02:14 PM UTC

  1. investigating Apr 23, 2026, 02:09 PM UTC

    Our third party who provided our Genio Courses service is having issues at the moment according to our automated monitoring. We'll monitor and update as we knore more.

  2. resolved Apr 23, 2026, 02:14 PM UTC

    Our third party for Genio Courses has resolved the incident and the service is now available again.

Read the full incident report →