Gladia incident
[Europe] Real-Time v2 and Async transcription are in a degraded state
Gladia experienced a minor incident on March 3, 2026 affecting Add-ons and Real-Time v2 and 1 more component, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Mar 03, 2026, 03:34 PM UTC
Status: Investigating Both real time and async transcription services are unhealthy Affected components Add-ons (Degraded performance)
- identified Mar 03, 2026, 04:01 PM UTC
Status: Identified A network issue is being mitigated by our technical team Affected components Pre-Recorded v2 (Degraded performance) Add-ons (Operational) Real-Time v2 (Degraded performance) Real-Time v1 (Degraded performance)
- monitoring Mar 03, 2026, 04:31 PM UTC
Status: Monitoring Everything's back to normal, we are still actively monitoring. Affected components Add-ons (Operational) Real-Time v2 (Operational) Real-Time v1 (Operational) Pre-Recorded v2 (Operational)
- resolved Mar 03, 2026, 04:45 PM UTC
Status: Resolved Everything's back to normal. Sorry for the inconvenience. Affected components Pre-Recorded v2 (Operational) Add-ons (Operational) Real-Time v2 (Operational) Real-Time v1 (Operational)